HOW SUSTAINABLE ARE THE STANLEY PRODUCTS MANUFACTURED?
The most sustainable products are the kind that never need to be thrown away or replaced. That’s why Stanley has been building durable and reusable bottles for over 100 years. The products are made from Stainless Steel, which is one of the most recyclable materials on the planet. This has enabled Stanley to cut down on the need for disposable products globally. Stanley may have been one of the first to recognize the importance of producing long-lasting and reusable products, but it’s about how they do it. By staying focused on Environmental Health and Safety throughout their entire supply chain, Stanley is committed to ethical manufacturing, reducing their corporate footprint, and living by a guarantee that means replacing a single part instead of a whole product whenever possible. To learn more about Stanley's (a brand of PMI) commitment to Corporate Social Responsibility (CSR) visit the PMI Worldwide website: www.pmiworldwide.com/responsibilities.
WHAT TYPE OF STAINLESS-STEEL DOES STANLEY USE IN THEIR PRODUCTS?
The steel used by Stanley is 18/8, or grade 304, otherwise known as food-grade Stainless Steel. Like all Stanley products, the Stanley Stainless Steel items must pass rigorous health and safety tests before they are made available to the public.
WHAT DOES THE #7 MEAN AT THE BOTTOM BASE OF THE STANLEY PRODUCTS?
The Stanley products are EU-tested safe and approved, and all contact surfaces are guaranteed to be BPS/BPA-free. There are seven classes of plastics. Type 7 is the catch-all “other” class. Because the Stanley products are made of multiple materials, they are obligated to use the Type 7 code. However, as mentioned previously, any surface that comes into contact with food or beverage does not contain BPS or BPA.
HOW CAN YOU GET TO THE BEST PERFORMANCE (HOT/COLD RETENTION) FROM YOUR VACUUM BOTTLE? (STANLEY ONLY)
Preheat or precool your Stanley vacuum bottle, mug or food jar by filling it with warm or cold tap water. Let stand for five minutes. Empty the Stanley bottle and immediately fill with your favorite hot or cold beverage. Lastly, secure the stopper and lid as quickly as possible to avoid heat loss.
CAN THE STANLEY VACUUM PRODUCTS BE USED FOR MILK OR DAIRY PRODUCTS?
Stanley does not recommend putting milk or dairy products in your vacuum bottles or food jars for extended periods of time, as bacteria growth can occur at certain temperatures. Fermenting food and beverages may also cause pressure to build up over time.
CAN THE STANLEY VACUUM PRODUCTS HOLD DRY ICE?
It is not recommended to use dry ice in a sealed container as the rapid evaporation of the CO2 from solid to gas can produce unwanted pressure within your product. Please proceed carefully at your own risk.
CAN THE STANLEY THERMOSES BE USED FOR COLD BEVARAGES?
Stanley vacuum bottles retain heat just as well as they do cold, so you can perfectly use your Stanley thermos for hot, cold and even iced beverages.
CAN THE STANLEY VACUUM PRODUCTS BE USED FOR CARBONATED DRINKS?
It is not recommended to use carbonated drinks in all sealed containers as the CO2 can produce unwanted pressure within your product. Please proceed carefully at your own risk.
WHAT BRUSH SHOULD BE USED FOR YOUR STAINLESS PRODUCT?
You may use any soft brush to clean your Stanley vacuum bottle or food jar. Please do not use a metal brush, as this could scratch the Stainless-Steel surfaces.
HOW TO CLEAN YOUR PRODUCT BEFORE ITS FIRST USE?
Please check the bottom of your product to see if it is dishwasher safe, top rack only. If not, hand washing is recommended. Be sure to wash your product before first use.
- Fill with warm water and mild detergent.
- Let stand for a few minutes.
- Wash with a soft, damp cloth or sponge.
- Rinse and dry with a clean towel.
Your product may need a deep clean occasionally. For this we recommend letting a mixture of one part baking soda and one part warm water soak for up to an hour. After rinsing out this mixture, clean with mild detergent.
HOW TO CLEAN THE GASKETS IN YOUR PRODUCT?
To thoroughly clean under the gasket or seal, it is recommend soaking the top of the cup in white vinegar, lemon juice, or a mixture of warm water and baking soda. With some products, the gasket or seal can be carefully removed with a small tool or instrument and soaked separately.
ARE STANLEY PRODUCTS DISHWASHER SAFE?
The bottom of your Stanley product will indicate if it is dishwasher safe. For these products it is always recommend that you put them on the top rack. Please hand-wash any items that are not dishwasher safe.
ARE THE STANLEY PRODUCTS MICROWAVE SAFE?
Most of the Stanley products are made using Stainless Steel. Even items where Stainless Steel is not the main body material there may still be Stainless Steel in the hinges, handles and other places. As a result, it is not recommended that you put your Stanley products in the microwave. Doing so can result in damage to your product and appliance.
WHAT TYPE OF PLASTIC WAS USED WITH YOUR BOTTLE STOPPER?
The Stanley products are EU-tested safe and approved and all contact surfaces are guaranteed to be safe to use with food and beverages. The type of outer plastic material we use for our stoppers is BPA-free polypropylene.
ARE THE STANLEY PRODUCTS SAFE TO PUT IN THE FREEZER?
It is not recommended to put any of the Stanley products in the freezer. Liquids expand as they freeze and your item will not return to its original shape. This expansion can result in damage to your product that will affect its functionality, thermals and seals.
ARE STANLEY PRODUCTS RUST-PROOF?
Stanley products are made of high-grade rust-proof Stainless Steel and will last a lifetime when properly cared for. If you are noticing corrosion that appears to be rust, it could be free-iron particles, dirt or residue that has contaminated the surface. To remove these particles, a standard, non-abrasive household cleaner can be used to free contaminants from the surface. These cleaners can be applied with bristle brushes, sponges or clean cloths. A Stainless-Steel cleaner or polish can also be used. Soaking the product in a mixture of warm water and baking soda, white vinegar or lemon juice might also help. Repeat as necessary to get the desired result. After using cleaners, always wash your bottle thoroughly as recommended in our care and use instructions.
ARE THE STANLEY PRODUCTS UNDER A GUARANTEE?
Stanley Products are guaranteed to be free from any defect in workmanship or materials and to be thermally efficient, provided they are used according to the instructions. This lifetime guarantee does not cover component parts or malfunction due to alteration or accident.
WHY ARE THE NEW BOTTLES SO MUCH LIGHTER?
Prior to 2009 Stanley vacuum insulated products (including bottles and food jars) utilized Char‐Vac® insulation. This insulation technology packed charcoal between the inner and outer steel walls while drawing the vacuum. In 2009 charcoal was removed from all Stanley products due to its impact on manufacturing and the environment. Since then, higher grade Stainless Steel along with better design, welding, and vacuum technologies have been implemented to maintain durability and increase thermal properties.
DOES STANLEY SELL SPARE PARTS? AND WHERE CAN ALL MEASUREMENTS OF THE SEPARATE PARTS OF THE STANLEY PRODUCTS BE FOUND?
Stanley rather replaces parts than a whole product. Please email us here sowe can determine if a replacement is available and what will best suit your needs.
DO STANLEY PRODUCTS CONTAIN LEAD?
At Stanley, one of the key features of our products is our vacuum insulation technology, which provides consumers with drinkware that keeps beverages at the ideal temperature.The vacuum insulation in our products has been sealed using an industry standardprocess that includespellets, some of which include some lead, and all of which arecovered with a durable stainless-steel layer, makingtheminaccessible to consumers.
All Stanley products are safe.Rest assured that no lead is present on the surface of any Stanley product that comes into contact with the consumer nor the contents of the product.
If the base cap comes offduringordinary use, the productmay beeligible for our Lifetime Warranty, available here: https://uk.stanley1913.com/pages/contact
